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About us

At Kaiser Permanente, your doctors, hospitals, and health plan benefits are all connected and focused on providing you with high-quality, affordable care. This unique approach has made us a national leader in prevention and outcomes for conditions like cancer and diabetes. And our focus on mental health and wellness gives you the support you need, when and where you need it. With the latest tools and treatments and compassionate care teams working with you every step of the way, you have a health care partner dedicated to caring for all that is you.

Areas We Serve:

Generally available in CA, CO, DC, GA, MD, VA, OR, and southwest WA

Connect With Us

CA: 24/7 except major holidays
CO: Mon - Fri: 8:00 a.m. - 6:00 p.m. MST
GA: Mon - Fri: 7:00 a.m. - 7:00 p.m. EST
DC, MD, VA: Mon - Fri: 7:30 a.m. - 9:00 p.m. EST
OR and WA (Vancouver/Longview area): Mon - Fri: 8:00 a.m. - 6:00 p.m. PST

Phone Number

1.877.580.6125

CA Post-enrollment: 1.800.464.4000
CO Post-enrollment: 1.800.632.9700 (Gold II & Platinum); 1.855.364.3184 (All other metallics)
GA Post-enrollment: 1-888-865-5813 (Gold II & Platinum); 1-855-364-3185 (All other metallics)
DC, MD, VA Post-enrollment: 1.888.225.7202 (All metallics)
Southwest WA Post-enrollment: 1.800.813.2000 (Kaiser & Platinum); 1.866.616.0047 (All other metallics)

Pre-enrollment

1.877.580.6125

Why us?

  • Care that's personalized. You need a doctor who understands you. Someone who'll learn your lifestyle, health risks, and goals. At Kaiser Permanente, you don't have to repeat yourself every time you visit the doctor. Your care team has access to your entire medical history through your electronic record, so they know you and your story. You can also change your doctor at anytime and choose from many clinicians who speak more than one language, so it's easy to find the perfect match for you.
  • Care that's convenient. Visit kp.org or use our app to make a routine same-day or next-day appointment or talk to a clinician 24/7 by phone or video. No matter how you connect, you’ll always speak with a medical professional who can see your health history and pick up where you left off. Your health at your fingertips. You can email your care team, view most lab results and doctor's notes, refill most prescriptions, check in for appointments, and pay bills and view statements.
  • No matter your needs – mental health, maternity, cancer care, cardiac, and beyond – you can have access to expert doctors, cutting-edge technology, and the latest evidence-based care. We lead in outcomes for conditions like cancer and heart disease. We’re among the top-rated health plans in every state we serve. Kaiser Permanente members are 33% more likely to survive heart disease, 52% more likely to survive colorectal cancer, and 20% less likely to die early of cancer.
  • Care you can count on. Choose the Kaiser Permanente doctors and locations that work best for you, and know your care team is connected to a national network of specialists and services. At Kaiser Permanente, most members say they get primary care appointments as soon as they expect – or sooner. You can get timely, convenient service with more primary care appointments, 24/7 virtual care, quick lab results, and a large clinician network.
  • Kaiser Permanente members can get help with depression, anxiety, addiction, and mental or emotional health – without a referral within Kaiser Permanente. Consult with your care team at any time, and they can connect you to the support you need. Individual or group therapy, health classes, medication, self-care resources, and mental wellness apps. Not sure where to start? Speak to your personal doctor about your concerns or call us to talk with our mental health team.

Connected care makes your life easier

We combine care and coverage - which makes us different than your other health care options. Your doctors, hospitals, and health plan work together to make getting the right care more convenient.

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Virtual Benefits Fair Video

A better experience from the start. We guide you through each step of joining Kaiser Permanente, so you can start getting the care you need in no time - Click for video.

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Making the switch is easy

Thinking about joining but coming from a different plan? It’s simple to get started with your new plan — and we’re here to walk you through it.

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Healthy Resources Guide

Good health goes beyond the doctor’s office. Here are some of the wellness resources available to help you thrive.

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Make It Yours To Go